Frequently Asked Questions
Everything you need to know about your Khadlaj fragrance journey.
Are Khadlaj perfumes made with natural oils?
Yes, Khadlaj Perfumes uses a blend of high-quality natural essential oils and premium aromatic compounds to ensure long-lasting sillage and authentic scent profiles.
How long does shipping take for my order?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
Do you offer samples before purchasing a full bottle?
We occasionally offer discovery sets and sample vials with specific promotions. Please check our 'Discovery' section or subscribe to our newsletter for updates on sample availability.
What is your return policy for fragrances?
Due to the nature of beauty products, we only accept returns for items that are unopened, sealed in their original cellophane packaging, and returned within 14 days of delivery.
Are your perfumes vegan and cruelty-free?
Khadlaj Perfumes is committed to ethical sourcing. The majority of our fragrances are vegan, and we strictly adhere to a no-animal-testing policy across our entire product line.
How should I store my perfume to maintain its quality?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer.