Returns & Exchanges

At Khadlaj Perfumes, we strive to ensure your olfactory experience is nothing short of perfection. If you are not completely satisfied with your purchase, you may return unopened and unused items within 14 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization code.

2

Secure Packaging

Carefully place the unused perfume bottle in its original designer packaging and secure it within a sturdy shipping box to prevent damage during transit.

3

Ship the Item

Affix the provided return label to your package and drop it off at any authorized courier location; please ensure you retain your tracking receipt for verification.

4

Quality Inspection & Refund

Once our specialists verify the item's condition, we will process your refund to the original payment method or dispatch your requested exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing